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We are not responsible if the Video doesn't play in your computer or operating system properly and not being able to play the videos is not a reason for refund or chargeback. We will try to help you get them working in your system if you have a problem (very rare) but will not issue refunds on the performance of the videos as we cannot control you computer its configuration, how out of date it is or whatever problem you have.
We no longer produce video. Please enjoy and be glad for the ones we did make.
We now offer 4th Photo update a month instead of video.